KanCare: Reinventing Medicaid for Kansas



2014 Health Homes Consumer Tour

Thank you to everyone who joined us at one the Health Homes meetings for KanCare members that were held in 16 cities from March 3rd through March 12th. The announcement for the meetings was sent to news reporters and to KanCare stakeholders through e-mail. It is also posted online here: March 3-12 Meeting Details

KanCare Educational Activities about HCBS (I/DD) Inclusion


In September 2013, the State of Kansas held a series of educational meetings focused on informing stakeholders in the Intellectual and Developmental Disability Home and Community Based Service waiver. This educational tour took place in four cities across Kansas from September 23-26.

Consumers and their families and friends, targeted case managers, and services providers were encouraged to attend.

This educational tour was dedicated to helping KanCare members and providers of long-term intellectual and developmental disability services with questions they have regarding the upcoming full inclusion into KanCare on February 1, 2014. Representatives of the three KanCare Managed Care Organization (MCOs) were in attendance.

Meeting locations :

  • September 23, 2013 Hays — Robbins Center, Fort Hays State University
    One Tiger Place, Hays, Kansas 67601
    1-3 p.m. providers; 4-6 p.m. consumers
  • September 24, 2013 Wichita — WSU Metroplex
    5015 East 29th Street North, Wichita, KS 67220
    1-3 p.m. providers; 4-6 p.m. consumers
  • September 25, 2013 Parsons — Parsons High School
    3030 Morton Ave, Parsons, KS 67357
    1-3 p.m. providers; 4-6 p.m. consumers
  • September 26, 2013 Olathe — Olathe City Hall
    100 E Santa Fe St, Olathe, KS 66061
    12-2 p.m. providers; 3-5 p.m. consumers

Any person with a disability may request accommodations, such as Braille or an interpreter, in order to participate in a meeting; however, transportation is not provided. Requests for this accommodation should be made by noon September 17, 2013, by emailing KanCare@kdheks.gov or by calling Rita Haverkamp at (785) 296-5107.

2013-September Meetings for I/DD Implementation

2012-2013 Rapid Response Calls

The KanCare Rapid Response Calls were conducted from late 2012 through June 2013. During this call, we welcomed consumers, providers and other stakeholders to join the phone line and ask questions about their individual needs pertaining to the transition to KanCare. Issues discussed on each call have been tracked in the State's KanCare Implementation Issues Log.

Click here to see the State’s KanCare implementation Issues Log

To listen to a recording of a recent Rapid Response Call, call 855-859-2056. You’ll be asked for the conference ID#. They will ask you for your name and then you can listen.

  • June 27, conference ID# 16090032
  • June 20, conference ID# 16090031
  • June 13, conference ID# 16090030


2013-May Meetings for Consumers Receiving Long-Term Services and Supports

We want to hear from you about KanCare! If you get long-term services and supports (LTSS) through the KanCare program we want to hear from you and your family about how it is going.

All LTSS consumers and their families are invited to a meeting.  If you have questions, please call 1-866-305-5147. If you need help because you are blind or deaf or speak Spanish, please call Cindy Stortz at 785- 296-4753. You can also email us at KanCare@kdheks.gov. You must ask for this help by noon on May 13th.  We cannot provide transportation to the meetings.  We will have two meetings on the same day in each of the cities we visit.  Meetings will be in the afternoon and evening.  You can come anytime between 1:00 PM and 3:00 PM for the afternoon meeting.  You can come anytime between 6:00 PM and 8:00 PM for the evening meeting.  You do not have to stay for the full two hours.  Please see the dates and places below.  We look forward to seeing you there.  These meetings are for you to give us your thoughts.  They are not required.

Questions we would like to hear your thoughts on:

  1. What do you like most about KanCare?
  2. What do you like least about KanCare?
  3. What was important to you as you chose your KanCare Health Plan?

Tuesday, May 21, 2013

Windsor Place Events Center
102 W 8th Street
Coffeyville, KS 67337

Southwest Developmental Services, Inc.
1808 Palace Dr., Suite B
Garden City, KS 67846

Wednesday, May 22, 2013

ComCare Mental Health Center
635 N. Main
Wichita, KS 67203

Ft. Hays State University - Robbins Center
One Tiger Place
Hays, KS 67601

Thursday, May 23, 2013

Lawrence Memorial Hospital
330 Arkansas, Conf. Room A
Lawrence, KS 66044

Central Kansas Foundation
1805 S Ohio St  
Salina, KS 67401


2013-February and March Educational Tour Meetings

Meetings were held for KanCare consumers in February and March to assist consumers with questions after the launch of KanCare.  Meetings were held in Dodge City, Manhattan, Winfield, Topeka, Garden City, Salina, Parsons, Kansas City, Fort Scott, Olathe, Hays, and Wichita.

Click below to see the meeting presentation and hand outs used for these meetings:

Meeting Materials


KanCare Webinar

The KanCare Webinar is now available for those who were not able to attend the November 2012 Educational Tour. This webinar includes the same presentation made during the open enrollment tour. KanCare Webinar


2013-November Educational Tour

The third round of meetings for KanCare consumers took place November 26-29, 2012.  Meetings were held in Dodge City, Pittsburg, Topeka, Garden City, Independence, Olathe, Hays, Wichita, Kansas City, Salina, El Dorado and Emporia.

Click below to see the meeting presentation and hand outs used for these meetings:

2013-September Educational Tour

The second round of meetings for Consumers took place Sept. 24-27 and included meetings in Manhattan, Pittsburg, Colby, Dodge City, Atchison, Chanute, Russell, Pratt, Olathe, Emporia, Hutchinson and El Dorado, in addition to a Teleconference.

Consumer Teleconference Transcript To view a transcript of the September 27, 2012, teleconference call with Medicaid consumers, clink the link here – Consumer Education Meeting Transcript

August 2012 Educational Meetings (Aging and Disability Services)

KanCare educational meetings for current Medicaid consumers and providers in KDADS-administered programs were held August 21-31, 2012.  Meetings were held at seven locations around the state over a period of two weeks. The presentation materials are available now in the links below. Thank you to everyone who attended the meetings.

July-August 2012 Educational Meetings

KanCare educational meetings for current Medicaid and HealthWave members were held July 30 – Aug 2, 2012, at eight locations around the state. The presentation materials, along with Videos and Transcripts, are available now in the links below. Thank you to everyone who attended the meetings.

Slide Presentations –

Videos –

Question & Answers from July/August 2012 Educational Tours –