Description
The KanCare Ombudsman Office provides training for managed care organizations, providers and community-based organizations to help staff that work with Kansas Medicaid members and applicants acquire a better understanding of:
1. The KanCare Ombudsman Office, how it works and resources available
2. How to Assist with Medicaid Applications
3. Medicaid Related Resources and Support
Organizations interested in training for their staff can contact:
Kerrie Bacon, KanCare Ombudsman; kerrie.bacon@ks.gov
Current training available online:
- Guide to completing the KanCare Elderly and Disabled Application (KC1500) - scroll to the bottom of the page.
- Guide to completing the Medicare Savings Programs Application - scroll to the bottom of the page.
- Cultural Awareness and Trauma Informed Care Training
- Accessibility Guidelines for Word and PowerPoint
- How to make Accessible Videos
KDHE also provides Medicaid training at various times throughout the year. For information on upcoming training go to: Training Opportunities (ks.gov). You can also sign up to receive notices for upcoming KDHE Medicaid training at MedicaidTraining@ks.gov.
Note: To accommodate people with disabilities, auxiliary aides, services and modifications to policies will be provided on request. Please call Robert Stevens, KanCare Ombudsman Specialist, at 785-296-1492 or 711 (Relay) to make request at least five working days prior to training session.