Meet the Ombudsman

Meet the KanCare Ombudsman

For more information on the Ombudsman Program, go to the top of the page, second tab, and click on OMBUDSMAN, for further Ombudsman resources.

Dear KanCare Consumer,

I have been the KanCare Ombudsman for approximately three years. My name is Kerrie Bacon and I live in Topeka, Kansas. I have helped people with disabilities for many years. Before becoming the Ombudsman, I worked for the Kansas Commission on Disability Concerns for more than 10 years, served as Interim Executive Director for eight months at the Kansas Council on Developmental Disabilities and directed KDADS’ Money Follows the Person program for nine months.

A great deal of the work I have done in the past has been to help people with resources, answer questions and resolve the issues they have. Those skills will be very helpful when working with consumers in the Ombudsman’s office.

Treating people with respect and dignity is a core value in the Ombudsman’s office. The primary role of the Ombudsman’s office is to help people understand how to navigate the KanCare system and to assist them in solving problems.

Kerrie Bacon, KanCare Ombudsman

Please call me to talk about concerns you may have.

James Bart Signature
Kerrie Bacon
KanCare Ombudsman

KanCare Ombudsman
Toll Free: (855) 643-8180
TTY:  711
Fax:  (785) 296-0256 |