KanCare Educational Activities for Intellectual and Developmental Disability HCBS Inclusion
UPDATED WITH LOCATIONS AND TIMES
This month, the State of Kansas will begin a series of educational meetings focused on informing stakeholders in the Intellectual and Developmental Disability Home and Community Based Service waiver. This educational tour will take place in four cities across Kansas from September 23-26.
Consumers and their families and friends, targeted case managers, and services providers are all urged to attend.
This educational tour will be dedicated to helping KanCare members and providers of long-term intellectual and developmental disability services with questions they have regarding the upcoming full inclusion into KanCare on January 1, 2014. Representatives of the three KanCare Managed Care Organization (MCOs) will be in attendance.
Meeting locations are:
September 23, 2013 Hays — Robbins Center, Fort Hays State University
One Tiger Place, Hays, Kansas 67601
1-3 p.m. providers; 4-6 p.m. consumers
September 24, 2013 Wichita — WSU Metroplex
5015 East 29th Street North, Wichita, KS 67220
1-3 p.m. providers; 4-6 p.m. consumers
September 25, 2013 Parsons — Parsons High School
3030 Morton Ave, Parsons, KS 67357
1-3 p.m. providers; 4-6 p.m. consumers
September 26, 2013 Olathe — Olathe City Hall
100 E Santa Fe St, Olathe, KS 66061
12-2 p.m. providers; 3-5 p.m. consumers
Any person with a disability may request accommodations, such as Braille or an interpreter, in order to participate in a meeting; however, transportation is not provided. Requests for this accommodation should be made by noon September 17, 2013, by emailing KanCare@kdheks.gov or by calling Rita Haverkamp at (785) 296-5107.
DME Stakeholder Call
Bi-weekly calls starting Thursday August 29th from 9-10am, participant toll-free dial in # 877-247-8650. The purpose of these calls is for providers to address specific DME issues and for the MCO’s to address resolution. The current issues log can be seen here.
Provider Support Forums
Amerigroup, Sunflower and UnitedHealthcare will conduct provider forums for all provider types servicing KanCare members. These forums will be open for providers to ask MCO representatives questions on operational issues. The MCOs will also provide information on operational updates impacting KanCare providers.
Ask Amerigroup, held weekly on Wednesdays and Thursdays beginning August 26, 2013
Time: 4:00-5:00 pm
Phone number: 1-866-590-5055
Participant Code: 5494876
Provider Summit Calls, held weekly on Fridays beginning August 30, 2013
Time: 1:00-2:00 pm
Phone Number: 855-351-5537
Pass Code 415 657 4972
- UnitedHealthcare Community Plan
Connecting with the Community, held weekly on Tuesdays and Thursdays starting September 5, 2013
More detailed information about the sessions including the call-in number will be posted at http://www.uhccommunityplan.com/health-professionals/KS/provider-information. Please visit the website for more information.
Post Award Forum with next KanCare Advisory Council Meeting– June 25
The State of Kansas is inviting the public to a meeting in Topeka to provide comments on the progress of the KanCare "Section 1115" demonstration project. This post-award forum has been scheduled for the first hour of the meeting, on Tuesday, June 25, at 2:00 p.m. in Memorial Hall Auditorium, at 120 SW 10th Avenue in Topeka, Kansas. The forum is being held with the next meeting of the KanCare Advisory Council. Interested individuals can learn about the progress of KanCare and how the State and three managed care companies are operating in accordance with the special terms and conditions of the "Section 1115" waiver granted by the Centers for Medicare & Medicaid Services. The state will draft a summary of the comments made during the forum and include the summary in the KanCare quarterly and annual reports. For more information, please email KanCare@kdheks.gov or call 785-296-3982.
HCBS Provider Support Call
We host a weekly operator-assisted conference call specifically for providers of Home and Community Based Services. On this call, providers can discuss KanCare-related issues with KDADS and the three KanCare health plans. These calls are on Tuesdays from 11:00 am-12:00 pm, beginning May 14.
Participant Dial-In Number(s):
- Operator Assisted Toll-Free Dial-In Number: (877) 204-4261
- Conference ID # 70853018
We look forward to hearing from you.
Click here to see a list of Frequently Asked Questions and Answers from the calls.
The last call was held June 4. Please use the regular monthly HCBS provider forum call to get questions addressed from this date forward.
MCO Client Obligation Process
Plan of Care Processes
Rapid Response Calls
The KanCare Rapid Response Calls were conducted from late 2012 through June 2013. During this call, we welcomed consumers, providers and other stakeholders to join the phone line and ask questions about their individual needs pertaining to the transition to KanCare. Issues discussed on each call have been tracked in the State's KanCare Implementation Issues Log.
Click here to see the State’s KanCare implementation Issues Log
To listen to a recording of a recent Rapid Response Call, call 855-859-2056. You’ll be asked for the conference ID#. They will ask you for your name and then you can listen.
- June 27, conference ID# 16090032
- June 20, conference ID# 16090031
- June 13, conference ID# 16090030
Health Plan Provider Training
Amerigroup provider training can be found on the Amerigroup Provider website, under “Training Programs” –Click here for a schedule of events.
Ask Amerigroup Sessions—On Wednesdays Amerigroup will hold a session for all KanCare providers from 2 to 3 p.m. These are open forums and providers can ask any questions they may have. The number to call in is: 1-866-590-5055 and code 5494876.
Ask Amerigroup for Autism Providers- On Monday, April 22, Amerigroup will hold a special Ask Amerigroup call for all KanCare Autism providers from 10-11 a.m. Any Autism provider can call in to ask questions. The number to call in is: 1-866-590-5055 and code 5494876.
Sunflower State Health Plan will work with providers directly to arrange general or targeted provider education based on your specific needs. Please work with your provider relations representative to schedule training.–Click here to access our provider relations contact map.
United Healthcare sponsored Provider Education sessions – Click here for information about upcoming events.
February and March Provider Educational Tour
The State of Kansas held provider educational meetings in February and March, 2013 in Topeka, Parsons, Olathe, Hays, Dodge City, and Wichita. The presentations and other meeting materials are provided below.
- State Presentation
- Amerigroup Presentation
- Sunflower Presentation
- United Presentation
- Meeting Handouts
Public Listening Session
The State scheduled a teleconference Listening Session from 4-5 p.m. on Wednesday, Nov. 28, to discuss KanCare readiness with stakeholders.
Interested parties were invited to join the operated-assisted call. This listening session was hosted by the Kansas Department of Health and Environment and the Kansas Department for Aging and Disability Services, and included participation from the Centers for Medicare and Medicaid Services.
KanCare Second Educational Tour
The State of Kansas held its second round of provider and consumer educational meetings from Sept 24-27 in 12 cities across Kansas. The announcement and meeting details are archived here: http://www.kdheks.gov/news/web_archives/2012/08242012.htm. To view the transcript from the Provider Teleconference held September 27, 2012, click here - Provider Education Meeting Transcript
KDADS Educational Meeting Materials from August 21-31, 2012
KanCare educational meetings for current Medicaid consumers and providers in KDADS-administered programs were held August 21-31, 2012. Meetings were held at seven locations around the state over a period of two weeks. The presentation materials are available now in the links below. Thank you to everyone who attended the meetings.
Educational Meeting Material from July 30 - August 2, 2012
KanCare educational meetings for current Medicaid and HealthWave providers were held July 30 – Aug 2, 2012, at eight locations around the state. The presentation materials, along with Videos and Transcripts, are available now in the links below. Thank you to everyone who attended the meetings.
Slide Presentations –
Health Plan Material –
- KanCare Overview for Providers Video
- Providers Q&As Video
- Managed Care Organizations (MCOs) Presentation for Providers Video
Question & Answers from July/August 2012 Educational Tours –