HCBS Provider Support Call
We host a weekly operator-assisted conference call specifically for providers of Home and Community Based Services. On this call, providers can discuss KanCare-related issues with KDADS and the three KanCare health plans. These calls are on Tuesdays from 11:00 am-12:00 pm, beginning May 14.
Participant Dial-In Number(s):
- Operator Assisted Toll-Free Dial-In Number: (877) 204-4261
- Conference ID # 70853018
We look forward to hearing from you.
Rapid Response Calls
NEW! Starting May 2, the Rapid Response Call will be held only once a week, on Thursdays, from 9-10:00 a.m. Check this space often for Call schedule updates as we assess the need for stakeholder calls based on call volume trends.
During this call, we welcome consumers, providers and other stakeholders to join the phone line and ask questions about their individual needs as it pertains to the transition to KanCare.
The KanCare program began conducting the then-daily operator-assisted stakeholder call on Dec. 26, 2012. Issues discussed on each call have been tracked in the State's KanCare Implementation Issues Log, in which you can find a list of the issues being worked by the State in support of consumers and providers.
Click here to see the State’s KanCare implementation Issues Log
Call in at 9:00 a.m. at 877-247-8650 and use ID Code #79687456.
Missed the call? If you want to listen to the recording, the number to call is 855-859-2056 at 8:45 CST. You’ll be asked for the conference ID#. They will ask you for your name and then you can listen.
- May 16, conference ID# 16090026
- May 9, conference ID# 16090025
- May 2, conference ID# 16090024
- April 30, conference ID# 37066926
- April 25, conference ID# 16090023
- April 23, conference ID# 37066925
- April 18, conference ID# 16090022
Health Plan Provider Training
Amerigroup provider training can be found on the Amerigroup Provider website, under “Training Programs” –Click here for a schedule of events.
Ask Amerigroup Sessions—On Wednesdays Amerigroup will hold a session for all KanCare providers from 2 to 3 p.m. These are open forums and providers can ask any questions they may have. The number to call in is: 1-866-590-5055 and code 5494876.
Ask Amerigroup for Autism Providers- On Monday, April 22, Amerigroup will hold a special Ask Amerigroup call for all KanCare Autism providers from 10-11 a.m. Any Autism provider can call in to ask questions. The number to call in is: 1-866-590-5055 and code 5494876.
Sunflower State Health Plan will work with providers directly to arrange general or targeted provider education based on your specific needs. Please work with your provider relations representative to schedule training.–Click here to access our provider relations contact map.
United Healthcare sponsored Provider Education sessions – Click here for information about upcoming events.
February and March Provider Educational Tour
The State of Kansas held provider educational meetings in February and March, 2013 in Topeka, Parsons, Olathe, Hays, Dodge City, and Wichita. The presentations and other meeting materials are provided below.
- State Presentation
- Amerigroup Presentation
- Sunflower Presentation
- United Presentation
- Meeting Handouts
Public Listening Session
The State scheduled a teleconference Listening Session from 4-5 p.m. on Wednesday, Nov. 28, to discuss KanCare readiness with stakeholders.
Interested parties were invited to join the operated-assisted call. This listening session was hosted by the Kansas Department of Health and Environment and the Kansas Department for Aging and Disability Services, and included participation from the Centers for Medicare and Medicaid Services.
KanCare Second Educational Tour
The State of Kansas held its second round of provider and consumer educational meetings from Sept 24-27 in 12 cities across Kansas. The announcement and meeting details are archived here: http://www.kdheks.gov/news/web_archives/2012/08242012.htm. To view the transcript from the Provider Teleconference held September 27, 2012, click here - Provider Education Meeting Transcript
KDADS Educational Meeting Materials from August 21-31, 2012
KanCare educational meetings for current Medicaid consumers and providers in KDADS-administered programs were held August 21-31, 2012. Meetings were held at seven locations around the state over a period of two weeks. The presentation materials are available now in the links below. Thank you to everyone who attended the meetings.
Educational Meeting Material from July 30 - August 2, 2012
KanCare educational meetings for current Medicaid and HealthWave providers were held July 30 – Aug 2, 2012, at eight locations around the state. The presentation materials, along with Videos and Transcripts, are available now in the links below. Thank you to everyone who attended the meetings.
Slide Presentations –
Health Plan Material –
- KanCare Overview for Providers Video
- Providers Q&As Video
- Managed Care Organizations (MCOs) Presentation for Providers Video
Question & Answers from July/August 2012 Educational Tours –