KanCare Ombudsman Office Survey
The KanCare Ombudsman Office helps Medicaid members and applicants with problems regarding their services, coverage, access and rights (for example: answering questions, resolving issues, understanding letters from KanCare, etc.)
The KanCare Ombudsman Office Survey is used to find out what our stakeholders think about how we are doing our job, so we can make improvements. (Note: stakeholders include members, applicants, providers and others.) The survey is available to the public during October annually. The results of the survey are included with the 2022 KanCare Ombudsman Annual Report and are posted on this page under Survey Results.
Click here to see an overview of the KanCare Ombudsman Office: Overview