Continuous Enrollment Unwinding Updates

Attention KanCare Enrollees

KanCare renewals are coming. Make sure the KanCare Clearinghouse has your most current contact information. Click the red chat bubble in the lower right of your screen or call 1-800-792-4884 and give the Clearinghouse your updated address, phone number or any other contact information that has recently changed. Doing this will help the KanCare Clearinghouse contact you when your renewal is due and may help you avoid a gap in coverage.

Potential Medicaid Scam Alert

KanCare may be reaching out to you soon about your health coverage by text, phone call, email or mail. Following reports of fake texts and calls to Medicaid members in other states, KanCare reminds you that Kansas Medicaid will never charge you to enroll or reenroll in KanCare. KanCare will never threaten you or your family or ask for credit or debit card information.

Scammers might pretend to be from a real organization or a government agency. They can use phone, text or email to try to steal money or something of value from you.

If anyone claiming to be with KanCare contacts you and:

  • threatens you or your family,
  • asks for your credit or debit card information,
  • warns of legal action,
  • demands or requests immediate payment,
  • requires payment by gift card, prepaid debit card, Internet currency or by mailing cash,
  • pressures you for personal information,
  • requests secrecy,
  • threatens to seize your bank account, and/or
  • tries to gain your trust by providing fake “documentation,” false “evidence” or the name of a real government official,

that person may be trying to scam you. Hang up, don’t answer the text or email, and call 1-800-792-4884.

Kansas Department of Health and Environment Submits Continuous Enrollment Unwinding Plan

On February 15, 2023, the Kansas Department of Health and Environment's Division of Health Care Finance submitted their plan for the unwinding of continuous enrollment to the Centers for Medicare and Medicaid Services. A PDF of the plan is linked below.

Resources for Community Organizations and Stakeholder Groups

Help the KanCare enrollees in your community prepare for the Continuous Enrollment Unwinding by accessing the communications toolkit below and using the materials included to educate KanCare enrollees. You can use the materials as they are or edit to fit your platform. If you edit, please contact Lauren Evans for review.

The full toolkit is available at the link below and is divided into two phases. Phase 1 materials can be deployed immediately. We recommend Phase 2 be deployed once renewal mailings begin around March 13.

Check back every Wednesday to see new materials as they become available.

Full KanCare Continuous Enrollment Unwinding Toolkit in English and Spanish

KanCare Continuous Enrollment Unwinding Toolkit Supporting Documents

KanCare Updates

Future KanCare Contract - Public Meetings 

Kansas is preparing to develop a Request for Proposal (RFP) for the 2025 KanCare Managed Care Organizations’ (MCOs) contracts. The State needs your input about potential changes that are being considered. 

The Kansas Department of Health and Environment (KDHE) invites you to attend one of the information and feedback sessions listed below. State staff will provide you with updates and information about KanCare. We want to hear your ideas about how the program can be improved. You will have the opportunity to provide feedback and ask questions about how your input will be used to create the RFP. 

Member Meetings

Date  Time Location 
Tuesday, April 11, 2023 1 p.m. to 3 p.m.  Click here to register 
Thursday, April 13, 2023  6 p.m. to 8 p.m.   Click here to register

Provider and Advocate Meetings

Date Time Location
Tuesday, April 11, 2023 6 p.m. to 8 p.m. Click here to register
Thursday, April 13, 2023  1 p.m. to 3 p.m. Click here to register 

Spanish language and American Sign Language interpreters will attend each session to assist you. 

If you do not wish to attend one of these meetings, or if you would like to provide your ideas in writing via e-mail, please contact Amy Gajda at KDHE. 

Flyers for the meetings are available below in English and Spanish. 

Access Your Health Information Through a Third-Party App

KanCare members can now access their medical data through a mobile app. Instructions are available through the Member page on the KMAP website and can be accessed below.
Mobile Apps for Member Health Information and Claims Data
How to Access Your Data
Mobile App Frequently Asked Questions

Check Your Tax Credit Eligibility

If you worked, earned less than $59,187 and had less than $10,300 in investment income during tax year 2022 you may qualify for a reduction in taxes you owe or an increase in your tax refund. You may even qualify for Earned Income Tax Credit (EITC) for as far back as 2018. See if you qualify for EITC at

Broadband for All Through the Affordable Connectivity Program

KanCare beneficiaries and those who receive SNAP, SSI, WIC, a Pell Grant, Free and Reduced-Price Lunch, or Lifeline benefits or make less than 200% of the federal poverty are prequalified for the Affordable Connectivity Program (ACP). The ACP gives eligible households discounts of up to $30 off monthly internet bills or up to $75 off for households on qualifying tribal lands. Eligible enrollees can also get $100 to use for a tablet, laptop or desktop computer through a partnering service provider when they spend more than $10 and less than $50. Visit to apply.

KanCare Quality Dashboard

OneCare Kansas

OneCare Kansas logoHelping people live healthier lives by integrating and coordinating services and supports to treat the
“whole-person” across the lifespan.

Member Information
Provider Information
OCK Provider Map

OneCare Kansas Newsletter - March 2023

OCK Providers, please see the FAQ section and a special note in the August OCK newsletter pertaining to CCBHCs and OCK.


Medical Care Advisory Committee (MCAC) 

Date: March 15, 2023
Time: 10:30 am – 12:30 pm

Join Zoom Meeting

Meeting ID: 893 9351 2244
Passcode: 981457
Audio Dial Only: 1 (312) 626-6799
You will need the Meeting ID and Passcode

 KanCare Advisory Council Meeting (Q1)

Date: March 30, 2023
Time: 2:00 - 4:00 p.m

Join Zoom Meeting

Meeting ID: 894 8996 8713
Passcode: 988542
+1 312 626 6799 US (Chicago)

Bethell HCBS and KanCare Oversight Committee 

Bethell Joint Committee on HCBS and KanCare Oversight
To be determined
To be determined
State Capitol, Room 112-N
When it becomes available, it can be found on the Committee page.
For those wishing to testify, contact Iraida Orr at or 785-296-4408.

KanCare Public Forum Meeting 

Date: To be determined 
To be determined

Join Zoom Meeting:

Meeting ID: 845 1326 8042
Passcode: 318869
+1 312 626 6799 US (Chicago)

2021 Annual Report

KanCare Final Evaluation Report 2013-2018

This is the final report on the evaluation results of the KanCare Demonstration implemented over a six-year period (January 2013 through December 2018) completed by KFMC External Quality Review Organization for KanCare.
All three managed care organizations operate Dual Eligible Special Needs Plans (D-SNPs) in our State. DSNPs enroll individuals who are entitled to both Medicare and medical assistance from a state plan under Medicaid. The State exempts the following D-SNPs from external quality review per 42 C.F.R. 438.362 beginning in 2019: 
Aetna - Aetna Medicare Assure, Coventry
Sunflower – WellCare Dual Access, WellCare Dual Liberty
UnitedHealthcare – UnitedHealthcare of Wisconsin