Description
The KanCare Ombudsman Office provides training for managed care organizations, providers and community based organizations to help staff that work with Kansas Medicaid members and applicants acquire a better understanding of:
1. The KanCare Ombudsman Office, how it works and resources available
2. The Basic KanCare Programs including Home and Community Based Services (HCBS Waiver Programs)
3. How to Assist with Medicaid Applications
4. Medicaid Related Resources and Support
Any organizations interested in training for their staff can contact:
Josephine Alvey, Volunteer Coordinator, for northern counties; (913) 942-3248
Aurora Myers, Program Coordinator, for southern counties. (316) 978-3566
Current training available online:
- Guide to completing the KanCare Elderly and Disabled Application (KC1500) - scroll to the bottom of the page.
- Guide to completing the Medicare Savings Programs Application - scroll to the bottom of the page.
- Cultural Awareness and Trauma Informed Care Training
- Accessibility Guidelines for Word and PowerPoint
- How to make Accessible Videos
Note: To accommodate people with disabilities, auxiliary aides, services and modifications to policies will be provided on request. Please call Robert Stevens, KanCare Ombudsman Specialist, at 785-296-1492 or 711 (Relay) to make request at least five working days prior to training session.