Health Plan Information

The State has selected three health plans, or managed care organizations (MCOs), to provide services to Medicaid consumers in the KanCare program. More information about each plan and how to contact them is below.

Aetna logo small


  • Website
  • Email
  • Multi-language interpreter services
    English: To access language services at no cost to you, call 1-855-221-5656

Sunflower Health Plan Logo


  • Website
  • Email
  • Interpretation Services Information:
    Call our Customer Service Department to arrange
    for an interpreter, 1-877-644-4623

United Health Care minilogo


  • Website
  • For questions about nursing facility and home/community based care, please email
  • All other providers, please email
  • Please call Provider Services to assist with obtaining language assistance, 877-542-9235, TTY 711


The KanCare health plans partner with subcontracted organizations to help in providing certain sets of services. The table below includes information about which organizations are working with the KanCare health plans.
KanCare Health Plans Subcontractors

Behavioral Health

MCO Subcontractors

Dental Services

MCO Subcontractors

NEMT Services

MCO Subcontractors


MCO Subcontractors


MCO Subcontractors

AMG Information

KanCare Amerigroup Contract Update 

The State of Kansas contract with Amerigroup expired December 31, 2018. Amerigroup maintained a local office until 3/31/19 to assist with the transition out of the Kansas market. As of 4/1/19, all Kansas emails and phone numbers are no longer in service. You must call the national provider assistance line, 1-800-454-3730 for assistance.

Providers have an on-going contractual relationship which survives the KanCare contract termination. Providers should use the terms of that contract for resolution of any issues or disputes. Depending upon the contract, normal provider disputes would follow the reconsideration, appeal and fair hearing pathway to resolve issues. Important to note, Amerigroup will consider a group appeal for the same issue. Please see the claims appeal form on the website below for instructions on how to do multiple claim appeals.

Please look at the bottom of this page for Amerigroup guidelines, as well as any forms which may be required: 

If you have followed these procedures and still need assistance, email KanCare at with appeal/fair hearing information, the amount in dispute and a description of the issue.

MCO Subcontractors