Resource Information

KanCare Ombudsman Resources

KanCare Programs and Fact Sheets
  1. KDHE Fact Sheets - Investigate KanCare/Medicaid programs and eligibility for each.
  2. KanCare Ombudsman General Information Fact Sheets  - General Medicaid related topics
  3. Home and Community Based Service (HCBS) Waiver Programs
  4. Grievances, Appeals and Fair Hearings
  5. Client Obligation Calculation
  6. Patient Liability Calculation
KanCare Applications and Assistance
  1. Children and Families Applications (scroll to bottom of web page)
  2. Elderly and Disabled Applications (scroll to bottom of web page)
  3. Medicare Savings Program Application (scroll to bottom of web page)
  4. Application Assistance Guide - Where to Find Help with Medicaid Applications
  5. Application Assistance Folder

General Health and Disability Resources

  1. Who Should I Call - Consumers: Three-page information sheet with important KanCare and related agency contact numbers. Who Should I Call - Consumers - Legal Size; Who Should I Call - Consumers - Large Print
  2. Who Should I Call - Providers: Information sheet with important KanCare and related contact information for Providers
  3. Assistance for Those Without Insurance: Medical, Prescription, Vision and Dental -- Clinics in Kansas that take low income patients based on eligibility and a sliding scale. It also includes pharmacy assistance.
  4. KCDC Disability Services Maps 2019
  5. Directory of Mental Health Resources in Kansas, March 2019
  6. 2019 Federal Poverty Guidelines
  7. Accessibility Guidelines for Word and PowerPoint

Additional Resources

Forms

  1. Authorization for Release of Protected Health Information: for an individual to get release of information for organizations, providers, or a class of persons (like a targeted case manager or care coordinator). The person or organization listed on line 1 and/or line 2 does not act on behalf of the member. The person or organization listed on line 1 and/or line 2 cannot request services for the beneficiary.    English     Spanish   Example Release of Information Form

  2. Medical Representative Authorization: for persons on Medicaid to authorize (allow) another person to help them with medical calls, paperwork, turn in your renewal each year, use your medical card for you, etc. If the person assisting is a DPOA or Guardian, the do not need to complete the Medical Representative form in order to act on behalf of the individual. The Financial DPOA paperwork or Guardianship paperwork must be provided to the KanCare Clearinghouse.

  3. Facilitator Form:  A facilitator is a person who can help fill out an application and help with the application process.  Eligibility people will be able to share information with this person.  This person will get copies of letters sent to the applicant about the application.  After the application is processed, the facilitator is not connected to your case.  A facilitator can be someone such as a relative, neighbor, friend, medical office staff, or community organization employee.

  4. Authorized Representative Designation Form for Grievances, Appeals and Fair Hearings
    Authorized Representative Designation Form for Grievances, Appeals and Fair Hearings Large Print

  5. Submitting a Change to KanCare Clearinghouse:  The member or their representative is responsible for reporting changes to income, address, phone and household composition while eligible.