Kansas Medicaid, known as KanCare, can be hard to understand.
The KanCare Ombudsman Office can help with:
- Answers to questions
- Resolving issues
- Understanding letters from KanCare
- Responding when you disagree with a decision or change
- Completing an application or renewal
- Filing a complaint (grievance)
- Filing an appeal or fair hearing
- Learning about in-home services, also called Home and Community Based Services (HCBS)
- Listen, offer ideas, resources and options
- Be respectful, encouraging, resourceful and helpful
For information on how to contact the KanCare Ombudsman Office, go to About/Contact Us.
KanCare Ombudsman Brochure
